The events related to COVID-19 make the global community concern critically not only health care issues but also unimpaired operation of telecom networks.
We would like to inform you that RASCOM keeps working as usual and ensures that every business partner gets a support to deliver the connected services as well as to meet the growing demand in them.
The current situation requires the companies to have the employees telecommute. This leads to increase of network traffic, demands in protection and transmission speed, expanding circuit capacity, usage of cloud sources and other communication services.
RASCOM has taken all the necessary measures to protect its network, services and staff from epidemic impact and its consequences, in particular:
Every QoS parameter is on its regular mode; our company ensures its monitoring and technical support regardless the COVID-19 spread.
The interfaces of RASCOM network to Internet Exchange Points, media sources, news and streaming services are operating avoiding any congesting and they have enough reserve on bandwidths. Looking glass is available at
http://lg.rascom.ru
Network Operation Center is available around-the-clock: regarding circuit services by phone +7(812)303-91-72, by e-mail
report@rascom.net; and regarding Internet access services and connection to European IXs by phone +7(812)702-25-00 , by e-mail
noc@rascom.net .
You can rely on RASCOM team regardless the development of the situation concerning COVID-19. Our network is as always on high availability to meet the growing demands and create comfortable condition for doing your business, should it be internet access, arranging the circuits or access to European IXs.
Considering the explosive growth of network traffic we have extended the testing (free of charge) term while connecting the internet access services and connecting to European IXs.
If you have any questions regarding our services, we are always in touch. To discuss the conditions of service providing you can contact our office by phones +7(812)303-91-70 and+7(495)748-11-02 or use the contact form on our website.
We wish you and your close ones to overcome this tough time, keep safe, bright and healthy.
Sincerely yours,
General Director
CJSC RASCOM
Denis Ganza